BCAA's famous Roadside Assist — now available for cyclists
Introducing BCAA Bike Assist, an innovative roadside bike service, offered for the first time for all BCAA Members. If you use your bike to commute to work or school—or even if you're just out for a leisurely ride, Bike Assist offers you the same peace of mind our Road Assist offers drivers.
The best part of Bike Assist is that it's all included in your current Membership. So if you want to lead a greener, more active lifestyle, you can do so knowing BCAA is here to help when you need us.
How does Bike Assist work?
Bike Assist works very much like BCAA's Emergency Road Assist service for vehicles. If you're biking and find yourself with a flat tire, broken chain or worse, just give us a call and we'll send a technician over to help you and your bike. We'll do our best to repair your bike on the spot, but if this can't be done, we'll transport you and your bicycle up to a distance based on your current level of BCAA Membership.
And just like our Road Assist service, we're available 24 hours a day, 7 days a week.
Each service call counts as one Road Assist call. You're allotted a certain number of calls and a towing distance based on your level of Membership. For example, if you're a CAA Plus Member, you can make up to six calls, and can be towed up to 160km per tow free of charge.
This table compares the Bike Assist benefit by Membership level:
|
Benefit:
|
Premier
|
CAA Plus
|
Basic
|
Student |
Junior |
| Number or ERS calls |
6
|
6
|
4
|
4
|
1
|
| Towing distance included |
2 tows up 320km, 4 up to 160km
|
Up to 160km free or closest garage/bicycle repair facility
|
Up to 5km free or closest garage/bicycle repair facility
|
Up to 5km free or closest garage/bicycle repair facility
|
Up to 5km free or closest garage/bicycle repair facility
|
Who is Bike Assist For?
Bike Assist is available for all existing BCAA Members. Each Bike Assist call counts as a Emergency Road Service call, so watch your totals!
Where Is Bike Assist Available?
If you live in Metro Vancouver, Victoria, Kelowna or Kamloops, our trained technicians will respond to Bike Assist calls.
For other areas in BC, BCAA contractors will respond to calls. Please contact us to find out if there’s a contractor in your area.
How much does Bike Assist cost?
Bike Assist is a new, permanent benefit that’s automatically included with your current level of Membership. Your Membership fee will not increase.
Contact us
To contact us about BCAA Bike Assist call 604-268-5555 in Metro Vancouver, or 1-800-663-1956 toll-free. You can also contact us online.