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Announcements

BCAA’s roadside assistance available to all B.C. cyclists for 2012 Bike To Work Week and Bike Month

New and seasoned cyclists won't need to fret over flat tires, broken chains or other mechanical glitches during this year's Bike to Work Week events and the month of June for Bike Month.

Typically a Member benefit, BCAA is offering the same peace of mind provided by our reliable Road Assist service to all cyclists – BCAA Member or not – who have broken down, and need help getting to work, school or home.

Between May 28 to June 30, 2012, if you experience a mechanical breakdown with your bike, you can contact BCAA Road Assist service – available 24 hours a day, 7 days a week – to receive help. And, if your bike is beyond repair at roadside, our BCAA technician will transport you and your bike a maximum of five kilometres to your destination or a nearby bike repair shop.

BCAA is proud to be the first Automobile Association in North America to provide roadside assistance for Members choosing pedal power over motor power. This is the sixth year BCAA has offered bicycle roadside assistance to all B.C. cyclists during Bike Month.

Where is BCAA Bike Assist available?

Bike Assist is available wherever BCAA provides roadside assistance. For more information on BCAA's “Bike Assist”, a Membership benefit, visit bcaa.com/bikeassist.

How to call for help

Cyclists needing roadside assistance can call BCAA Road Assist in any of the following ways:

  • Dial *222 by cell phone anywhere in B.C. 
  • 604-293-2222 (Lower Mainland)
  • 1-800-222-4357 (rest of B.C.)

Criteria for BCAA "Bike Assist" during Bike to Work Week and Bike Month

  • The cyclist must have experienced a mechanical breakdown, which includes any issue that makes the bike inoperable during a rider's commute, such as a broken chain or flat tire. (No assistance will be provided to cyclists looking to avoid challenging terrain or inclement weather);
  • Manual (non-motorized) and hybrid bicycles are eligible for Bike Assist service;
  • If the repair cannot be made at the site of the breakdown, the service technician will transport the cyclist and their bicycle a maximum of five kilometres to their destination or a bike repair shop;
  • One cyclist can be transported at a time.

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