15 year Member and recently debating cancelling my coverage
Tagged with: Membership
I have been a member with BCAA for about 15 years, and have not required the service very often and was recently debating cancelling my coverage. But my mind has changed! Today I got a flat tire and had to pull over on the side of the #1 hwy. I called BCAA at 5:02 p.m. and spoke with Carrie who was very pleasant and helpful. At 5:24 p.m. I received the automated call saying the driver was there. He took my tire off and found there was a screw in it, he was able to do a roadside repair which I was assured was a permanent repair, for a minimal fee, put my tire back on, checked the air in my other tires and I was on my way at 5:42 p.m. I just wanted to say thank you to the driver who assisted me. He was very courteous, helpful and efficient. He made what I thought was going to be a very stressful and expensive experience, stress free and cheap! AND I don't have to spend tomorrow getting my tire fixed!!! Thank you!!