Locked keys in vehicle at work. Called at 9:05 am, told approx. 30 min to help to arrive. Truck there in less than 20 min. Driver had keys out in two min. I have been a member since 1992, have used this road service only a few times, however it is a great comfort knowing I have this back up. Well wo... Read more

He was super excellent! Very knowledgeable about the vehicle. He said we could leave before he loaded it up. I said we were going to the plaza before going home where he was to tow the vehicle. As we finished up at the plaza, I saw him pull in without my vehicle. He was able to fix it on the spot, p... Read more

He was a very friendly driver. He seemed to be very interested in getting us out of our strange predicament. We had backed up to get out of a driveway in which a hidden metal bar was bent towards my friend's car. She backed into it and it impaled her bumper, sliding in 3 feet of metal bar. It was so... Read more

My daughter driving our car experienced a blow out on the right rear tire. This occurred while proceeding westbound over the Port Mann Bridge. She pulled over in extremely high volume of traffic 400 meters east of the Burnett Street exit. We called via cell phone for BCAA assistance. The operator wa... Read more

You have done a fantastic job in providing me prompt service when I was stranded in the middle of the road blocking both sides of traffic in a busy intersection. Absolutely exceeded my expectation and so much has improved from 30 years ago when I first joined as a BCAA Member. I will continue to be ... Read more

The Service Vehicle Driver was excellent. I only wish I had got his name. He helped me Mar 24 at a hotel in Surrey-Guildford at 9:30 am. He was the nicest man. Very efficient and he found the problem and fixed it promptly. I felt very safe and comfortable (we were in the underground parking). He als... Read more