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We’re here to help you online or by phone at 1.888.268.2222, Mon – Fri 8 am – 6 pm, Sat 9 am – 5 pm. Service locations are open with pre-booked appointments recommended. We ask everyone to wear a mask. Learn more about our COVID-19 safety measures.

BCAA Travel Insurance Claims

To make a BCAA Travel Insurance claim, check the status of your claim or learn more about the claims process, first find your policy number on your BCAA Travel Insurance Policy Documents. Your policy documents include your Declaration Page, Wallet Cards, as well as any emails or text messages you received from BCAA. Make a note of the first 3 letters of your policy number, then select the corresponding green box below to learn more.

Not sure of your policy number? Give us a call at 1.888.268.2222 and we’ll help you out.

Insurance is sold through BCAA Insurance Agency Ltd., a licensed insurance agent, and is underwritten by various underwriters. Visit for more information.