We’re here to help you Mon – Fri 8 am – 6 pm, Sat 9 am – 5 pm. Service Locations are open, with pre-booked appointments recommended and COVID-19 safety measures. Find our latest wildfire insurance coverage info here. Note: BCAA Service Locations and Member Contact Centre will be closed on Monday, Aug 2 for the BC Day holiday.
We appreciate your patience as we are experiencing high call volumes, due to the extreme weather. Service may be interrupted in some areas, our teams are working to find alternative solutions to meet each Member’s unique needs.
We’re here to help all our Members during COVID-19. We’ll ask a few questions to ensure we serve you safely, including options for contact-free service. If you need a tow, unfortunately our vehicles don’t have room for physical distancing, so for your safety please plan another way to get home. Thanks for your understanding.