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We are currently experiencing very high call volumes. Please use bcaa.com for faster service including making a purchase, renewing, or requesting roadside assistance.

We're here to help you find what you need

Get answers quickly and easily via our FAQs where your question might already be answered. If you're looking to purchase, renew or get roadside assistance we encourage you to use our online service options available anytime. New! Eligible ICBC policies can now renew online.

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Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.

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Give Us a Call

Our expert advisors are here to help by phone at 1.888.268.2222  Monday to Friday from 8:00 am – 6:00 pm and Saturday 9:00 am – 5:00 pm for all your BCAA Membership, Insurance and Automotive needs. Most ICBC policies can be renewed by phone, but you’ll need to visit a BCAA Service Location for some transaction types. Learn more.

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Need Roadside Assistance?

Whether you have a flat tire, run out of gas, get locked out of your car, need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.

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Email Us

For non-urgent requests send us an email and one of our expert advisors will get back to you.

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Find a BCAA Service Location

Visit one of our 29 locations across BC. Service Locations are open, with pre-booked appointments recommended , masks are optional, and COVID-19 safety measures in place. Paperless payments are preferred, so please consider paying by debit or credit card or CAA Dollars ®.

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Find a BCAA Auto Service Centre

We have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with all your auto maintenance and repair needs.

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Partner With BCAA

For business inquiries about partnering with BCAA’s Rewards Program

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We Speak All Languages

Looking to speaking with an advisor in your preferred language? We provide service in over 240 languages and American Sign Language, just let us know.

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Find a Location and Book an Appointment

Find a BCAA Service Location and book an appointment online or by phone using the map below. As hours vary by location, please check hours specific to your local BCAA Service Location. Please note you don’t need an appointment for Membership or International Driving Permits. BCAA Small Business Insurance is only available online or by phone. Please call 1.888.268.2222 Mon – Fri, 8 am – 6 pm to talk to a BCAA Small Business Advisor.