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We’re here to help Mon – Fri 8 am – 6 pm, Sat 9 am – 5 pm. Service Locations are open, with pre-booked appointments recommended, masks required, and COVID-19 safety measures in place. If you have been affected by flooding, have coverage questions, need to request service or find more info, click here.

We're here to help you find what you need

Get answers quickly and easily via our FAQs where your question might already be answered. If you're looking to purchase, renew or get roadside assistance we encourage you to use our online service options available anytime. To buy or renew ICBC Autoplan, give us a call it's that easy.

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Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.

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Give Us a Call

Our expert advisors are here to help by phone at 1.888.268.2222  Monday to Friday from 8:00 am – 6:00 pm and Saturday 9:00 am – 5:00 pm for all your BCAA Membership, Insurance, Automotive and ICBC Autoplan needs.

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Need Roadside Assistance?

Whether you have a flat tire, run out of gas, get locked out of your car, need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.

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One of our expert advisors will get back to you within one to two business days.

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Find a BCAA Service Location

Visit one of our 29 locations across BC. Service Locations are open, with pre-booked appointments recommended , masks required, and COVID-19 safety measures in place.Paperless payments are preferred, so please consider paying by debit or credit card or CAA Dollars ®. 

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Find a BCAA Auto Service Centre

We have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with all your auto maintenance and repair needs.

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Partner With BCAA

For business inquiries about partnering with BCAA’s Rewards Program

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Find a Location and Book an Appointment

Find a BCAA Service Location and book an appointment online or by phone using the map below. As hours vary by location, please check hours specific to your local BCAA Service Location. Please note BCAA Small Business Insurance is only available online or by phone. Please call 1.888.268.2222 Mon – Fri, 8 am – 6 pm to talk to a BCAA Small Business Advisor.