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Phishing email alert: BCAA has identified an online phishing scam targeting its Members and customers. The scam falsely claims to be from CAA and AAA, offering a ‘Car Emergency Kit’ as a prize and instructing recipients to click a link and provide personal information to claim it. Learn more.

We're here to help you find what you need

Get answers quickly and easily via our FAQs where your question might already be answered. If you're looking to purchase, renew or get roadside assistance we encourage you to use our online service options available anytime. New! Eligible ICBC policies can now renew online.

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Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.

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Give Us a Call

Our expert advisors are here to help by phone at 1.888.268.2222  Monday to Friday from 8:00 am – 6:00 pm and Saturday 9:00 am – 5:00 pm for all your BCAA Membership, Insurance and Automotive needs. Most ICBC policies can be renewed by phone, but you’ll need to visit a BCAA Service Location for some transaction types. Learn more. BCAA Locations and our Call Centre will be closed Monday, October 14. Our Roadside Assistance Call Centre remains open.

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Need Roadside Assistance?

Whether you have a flat tire, run out of gas, get locked out of your car, need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.

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Email Us

For non-urgent requests send us an email and one of our expert advisors will get back to you.

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Find a BCAA Service Location

Visit one of our 29 locations across BC. Walk-ins are welcome and encouraged. While an appointment is not necessary, a limited number of appointments are available for booking online. BCAA Locations will be closed Monday, October 14.

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Find a BCAA Auto Service Centre

We have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with all your auto maintenance and repair needs. BCAA Auto Service Centres will be closed Monday, October 14.

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We Speak All Languages

Looking to speaking with an advisor in your preferred language? We provide service in over 240 languages and American Sign Language, just let us know.

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Partner With BCAA

For business inquiries about partnering with BCAA’s Rewards Program

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Become a BCAA Tow Partner

For business inquiries about partnering with BCAA’s Roadside Assistance Program

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Find a Location

Use the map below to find a BCAA Service Location near you. Walk-ins are welcome and encouraged. While an appointment is not necessary, a limited number of appointments are available for booking online. 

Small business insurance, life insurance, and health and dental insurance are only available online or by phone. Please call 1.888.268.2222.

BCAA Locations and our Call Centre will be closed Monday, October 14. Our Roadside Assistance Call Centre remains open.