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We’re here to help you online or by phone at 1.888.268.2222, Monday – Saturday 9:00 am – 5:00 pm. Our service locations are open for pre-booked appointments. Learn more about our COVID-19 safety measures.

BCAA Service Locations across the province are open weekdays from 10:00 am – 4:00 pm, with additional safety measures in place, including restricted capacity to help slow the spread of COVID-19. Booking an appointment before visiting is required as walk-in service is extremely limited.

For your wellbeing and faster service, we encourage you to use our online service options to purchase or renew anytime. You can also call us at 1.888.268.2222 Monday to Saturday between 9:00 am and 5:00 pm for help from the comfort of your home, including ICBC Autoplan transactions.

Click below to find your local BCAA Service Location's phone number, and press #5 to book an in-person appointment.

Get in Touch

From questions about your insurance to roadside assistance, we're here help. Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.

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Connect live with an agent Monday to Friday from 9:00 am to 5:00 pm
and Saturday from 10:00 am to 2:00 pm. 

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Give us a call

Call 1.888.268.2222 Monday to Saturday from 9:00 am – 5:00 pm to speak to an advisor (including ICBC Autoplan transactions). 

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Send us an email

You can expect a response in 1-2 businesses days

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Find a BCAA Service Location

BCAA has 29 service locations across the province for in-person help

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Find a Location

BCAA Service Locations are open weekdays from 10:00 am – 4:00 pm, primarily for pre-booked appointments. We strongly encourage calling your local location to book an appointment before visiting us. For your wellbeing and faster service, you can reach us by phone (1.888.268.2222) Monday to Saturday between 9:00 am and 5:00 pm or use our online service options. Click below to find your local BCAA service location, and to pre-book an appointment.