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We’re here to help you online or by phone at 1.888.268.2222, Mon – Fri 8:00 am – 6:00 pm, Sat 9:00 am – 5:00 pm. Service locations are open for pre-booked appointments & we ask everyone to wear a mask. Learn more about our COVID-19 safety measures.

BCAA Service Locations across the province are open with safety measures in place to help slow the spread of COVID-19, including restricted capacity and, for your safety and ours, we ask everyone to wear a mask. Booking an appointment before visiting is required as walk-in service is extremely limited. As hours vary by location, please check hours specific to your local BCAA Service Location.

For your wellbeing and faster service, we encourage you to use our online service options to purchase or renew anytime. You can also call us at 1.888.268.2222 Monday to Friday between 8 am and 6 pm or Saturdays from 9 am to 5 pm for help from the comfort of your home, including ICBC Autoplan transactions.

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From questions about your insurance to roadside assistance, we're here help. Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.

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Connect live with an agent Monday to Friday from 8:00 am to 6:00 pm
and Saturday from 9:00 am to 5:00 pm. 

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Give us a call

Call 1.888.268.2222 Monday to Friday from 8:00 am – 6:00 pm and Saturday from 9:00 am – 5:00 pm to speak to an advisor (including ICBC Autoplan transactions). 

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You can expect a response in 1-2 businesses days

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Find a BCAA Service Location

BCAA has 29 service locations across the province for in-person help

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BCAA Service Locations across the province are open with safety measures in place to help slow the spread of COVID-19, including restricted capacity and, for your safety and ours, we ask everyone to wear a mask. Booking an appointment before visiting is required as walk-in service is extremely limited. As hours vary by location, please check hours specific to your local BCAA Service Location. 

For your wellbeing and faster service, we encourage you to use our online service options to purchase or renew anytime. You can also call us at 1.888.268.2222 Monday to Friday between 8 am and 6 pm or Saturdays from 9 am to 5 pm for help from the comfort of your home, including ICBC Autoplan transactions.