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We’re here to help you online or by phone at 1.888.268.2222, Mon – Fri 8 am – 6 pm, Sat 9 am – 5 pm. Service locations are open, with pre-booked appointments recommended. We ask everyone to wear a mask & consider paperless payments. Learn more: COVID-19 safety measures.

BCAA Service Locations across the province are open with measures in place to help slow the spread of COVID-19, including restricted capacity and for your safety and ours, you must wear a mask for in-person service.

We also recommend booking an appointment online or by phone as walk-in service is extremely limited. As hours vary by location, please check hours specific to your local BCAA Service Location. Paperless payments are preferred, so please consider paying with your debit or credit card or CAA Dollars®.

For your wellbeing and faster service, we encourage you to use our online service options to purchase or renew anytime. You can also call us at 1.888.268.2222 Monday to Friday between 8 am and 6 pm or Saturdays from 9 am to 5 pm for help from the comfort of your home, including ICBC Autoplan transactions.

Get in Touch

From questions about your insurance to roadside assistance, we're here help. Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help. For business inquiries about partnering with BCAA’s Rewards Program, click here.

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Connect live with an agent Monday to Friday from 8:00 am to 6:00 pm
and Saturday from 9:00 am to 5:00 pm.

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Give us a call

Call 1.888.268.2222 Monday to Friday from 8:00 am – 6:00 pm and Saturday from 9:00 am – 5:00 pm to speak to an advisor (including ICBC Autoplan transactions).

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Send us an email

You can expect a response in 1-2 businesses days.

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Find a BCAA Service Location

BCAA has 29 service locations across the province for in-person help, with online or phone appointment booking available. Paperless payments are preferred, so please consider paying with your debit or credit card or CAA Dollars®.

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Find a Location

BCAA Service Locations across the province are open with measures in place to help slow the spread of COVID-19, including restricted capacity and for your safety and ours, you must wear a mask for in-person service.

We also recommend booking an appointment online or by phone as walk-in service is extremely limited. As hours vary by location, please check hours specific to your local BCAA Service Location. Paperless payments are preferred, so please consider paying with your debit or credit card or CAA Dollars®.

For your wellbeing and faster service, we encourage you to use our online service options to purchase or renew anytime. You can also call us at 1.888.268.2222 Monday to Friday between 8 am and 6 pm or Saturdays from 9 am to 5 pm for help from the comfort of your home, including ICBC Autoplan transactions.

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