Skip to main content

Find help or reach us 24/7

We’re here to help you find what you need—quick answers in our help hub, self-serve options or support from an expert advisor.

Join BCAA Renew BCAA

Help Icon
Help Hub

Find helpful information related to our products and services and answers to frequently asked questions, 24/7.

GET HELP
bebop icon
Chat now

Click the blue Chat Now button anywhere on our website to chat with an advisor.

Email icon
Email 

For non-urgent requests, send us an email and one of our expert advisors will get back to you.

EMAIL NOW
Phone icon
Call

To speak with an advisor, call 1.888.268.2222,  Monday to Friday (8:00 am – 6:00 pm) or Saturday (9:00 am –5:00 pm).

Call Us Now
Map icon
Visit

Visit one of our 29 locations across BC. Walk-ins are welcome and encouraged.

FIND OR BOOK AN APPOINTMENT
tow-in icon
Visit a BCAA Auto Service Centre

We have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with all your auto maintenance and repair needs.

BOOK AN APPOINTMENT
BCAA Logo
My Account

Log in to manage the essentials from updating your personal details to your payments plans.

LOG IN OR CREATE ACCOUNT
Apple iPone 6s
Mobile App

Get faster access to Roadside Assistance, get your digital Membership card, and discover on-the-go Member exclusive savings.

DOWNLOAD NOW
interpreter services
Request an Interpreter

Looking to speak with an advisor in your preferred language? Let us know. We offer an interpreter service in over 240 languages, including Mandarin, Cantonese, Punjabi, and American Sign Language.

LEARN MORE
ICBC Logo
ICBC

Most ICBC Autoplan policies can be renewed online or by phone, but in some cases, you may need to visit a BCAA Service Location. BCAA is here to help however you choose to renew.

LEARN MORE
Phone icon
Insurance by phone

Small Business Insurance, Life Insurance and Health & Dental Insurance are only available online or by phone. Please call 1.888.268.2222,

CALL US NOW
BCAA tow truck icon
Get Roadside Assistance

Whether you have a flat tire, run out of gas, get locked out of your car, or need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.

LEARN MORE

Interested in partnering with us? Become a BCAA Rewards or tow partner.

BESbswy