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Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.
Get answers quickly and easily via our FAQs where your question might already be answered. If you're looking to purchase, renew or get roadside assistance we encourage you to use our online service options available anytime. New! Eligible ICBC policies can now renew online.
Get support online or by phone from the comfort of home, or find a BCAA Service Location near you for in-person help.
Our expert advisors are here to help by phone at 1.888.268.2222 Monday to Friday from 8:00 am – 6:00 pm and Saturday 9:00 am – 5:00 pm for all your BCAA Membership, Insurance and Automotive needs. Most ICBC policies can be renewed by phone, but you’ll need to visit a BCAA Service Location for some transaction types. Learn more.
Call Us NowWhether you have a flat tire, run out of gas, get locked out of your car, need a battery boost or even a tow, BCAA is here to help. Request assistance 24/7 online or by phone.
Learn MoreFor non-urgent requests send us an email and one of our expert advisors will get back to you.
Contact Us NowVisit one of our 29 locations across BC. Walk-ins are welcomed. Pre-booked appointments are also available. Paperless payments are preferred, so please consider paying by debit or credit card or CAA Dollars ®.
FIND A LOCATIONWe have BCAA Auto Service Centres in Kelowna, South Surrey, Victoria and Nanaimo to help with all your auto maintenance and repair needs.
Learn MoreLooking to speaking with an advisor in your preferred language? We provide service in over 240 languages and American Sign Language, just let us know.
Learn MoreClick here to get started, it's quick and easy. We'll get someone out to you shortly.
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1-888-268-2222 in BC
1-800-222-4357 in North America
Please Note: Due to high call volumes and limited resources our estimated time for arrival may be longer than usual. Roadways, driveways and alleys must be plowed, sanded or salted for service providers to attend safety. Snow covered vehicles will need to be cleared before service can be provided. If you need a tow and also need a ride with one of our drivers, space is limited to one passenger. If you are experiencing any cold or flu like symptoms, we will ask you to wear a mask.
We are working hard to provide help as quickly as possible. Thank you for your patience and understanding.
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