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BCAA Service Locations are closed to walk-in visits. We’re here to serve you online, or by phone 1-888-268-2222 Mon to Sat, 9am-5pm learn more. Emergency Road Service are ready to help you 24x7. For COVID-19 related BCAA Travel Insurance info click here.

COVID-19 (Coronavirus): Trip Cancellation & Trip Interruption Insurance Coverage

Effective March 5, 2020

This endorsement is attached to and forms part of your BCAA Travel Insurance Policy.


There is no coverage for any Trip Cancellation or Trip Interruption claims related to COVID-19 (Coronavirus) for policies purchased or renewed on or after March 5, 2020.

Your policy wording has been amended as follows:

Under Non-medical Travel Package, under the sub-heading Trip Cancellation & Trip Interruption Insurance, the wording under Exclusion No. 4 has been amended and now reads as follows:

4. Cancellation or interruption caused by or related to a circumstance known to you or any person purchasing Insurance on your behalf prior to the date and time the trip is booked or prior to the date and time this Insurance is purchased, whichever occurs later, and which eventually prevents or interrupts travel as booked. COVID-19 (Coronavirus) is considered a circumstance known to you or any person purchasing Insurance on your behalf for any policies purchased or trips booked on or after March 5, 2020.

All other terms and conditions remain the same.


To learn more about Coronavirus (COVID-19) and other travel advice for Canadians, we recommend visiting the Government of Canada Travel and Tourism website

Travel Insurance is administered by North American Air Travel Insurance Agents Ltd., d.b.a. TuGo, a licensed insurance broker in British Columbia. 11th Floor - 6081 No. 3 Road, Richmond, BC Canada V6Y 2B2. Insurance is underwritten by Industrial Alliance Insurance and Financial Services Inc., Industrial Alliance Pacific General Insurance Corporation and certain Lloyd’s Underwriters, severally and not jointly.