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#BCAASavestheDay

Going the extra mile for our Members everyday.

At BCAA, we have countless stories of how our team has gone the extra mile or our Members. From helping at the roadside to taking the stress out of insurance claims, we're there for our Members when they need us the most.

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Jack of All Trades

When a man was pinned underneath a vehicle Aneil jumped into action, lifting the car so the man could get help. READ THE FULL STORY

Member Stories

BCAA Member David and Wife in Paris

David

BCAA covers all costs of cancelled bucket list adventure

BCAA Member David and his wife had to call off their dream vacation to Europe at the last minute due to a medical issue, but thanks to BCAA Travel Insurance, their bucket list trip was only delayed.

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giving car keys to customer

Lorraine

Perfect day ‘unlocked’ thanks to BCAA

BCAA Member Lorraine was showing her relatives why our province is called ‘Beautiful BC’ until she locked her keys in the trunk at the worst possible moment. Thankfully, BCAA was there quickly to help get their vacation back on track.

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hole in the wall exposing pipe

Corinne

Broken pipe flooded our kitchen and basement until BCAA Home Insurance came to our aid

Corinne feared the worst when an accident during a dishwater installation led to a ‘waterfall’ through her ceiling – then BCAA arranged a hotel for her family and took care of the rest.

woman with broken down car calling on phone

Jocelyn

Car Battery issue almost ruined a special birthday dinner

Jocelyn was about to leave for her godchild’s birthday dinner when her car battery gave up. Luckily, a quick call to BCAA Battery Service fixed the problem, and she was back on the road in no time.

Dennis Mark and family

Dennis M.

Crisis averted on the way to Banff

Running out of gas is stressful, especially if you’re on the Coquihalla with no phone signal. Luckily, Dennis was able to get in touch with BCAA Roadside Assistance and help was soon on the way. Lesson learned, always pre-plan your gas stops on a big trip (or listen to your wife when they tell you to take the exit)!

driver with broken down car on call with roadside assistance

Rita K.

How Rita avoided a $750 fix

Battery problems become incredibly common when temperatures arise. When Rita’s 12-year-old car would not start, she feared she was going to be on the hook for a $750 bill. But luckily a call to BCAA was able to ease her worries and the strain on her wallet.

Moe

Ruel P.

Have no fear, Moe is here

After coming home late from a long day at work, the last thing Ruel needed was a flat tire. Luckily, Moe knows not only how to quickly change a tire but also how to brighten someone’s day. Ruel’s story is just one of many we regularly receive about the awesome work that Moe does!

Member submission photo

Angela U.

Going above and beyond when you need us

Angela’s family relies on their accessible vehicle for their five-year-old daughter’s transport. She became worried when her vehicle broke down that she wouldn’t be able to have it fixed in time, but BCAA stepped in to go above and beyond and ensured they’d be there to help before the body shop closed for the day.

BCAA Member Lauren with Roadside Assistance

Lauren W.

BCAA will get you out of any “jam”

BCAA Member Lauren is a cyclist extraordinaire, but there are times where she faces unexpected roadblocks and relies on her BCAA Membership to help her get back to her ride. On her most recent trip, her chain got jammed, but with the help of Roadside Assistance, she was able to get back on the road without even needing a tow!

Kelowna ASC

Marilyn L.

40 years of Membership, a lifetime’s worth of protection

Marilyn is a 40-year Member and her family has used their Memberships when they were locked out of their vehicles, had flat tires or needed a tow. Now her daughters also have the reassurance of their BCAA Membership, so Marilyn knows they’re always protected while on the road.

Canada, BC, Princeton. Winding highway 3 between Hope and Princeton.

Keith P.

What in the whomp?

BCAA Member Keith and his wife were driving from Northern BC to their home in the Lower Mainland when they heard the unmistakable noise of a flat tire. Right away, they knew to call BCAA.

flat tire

Joanne N.

We never ‘tire’ of helping

When a nail tried to throw a wrench in Joanne’s plans, it was the annual holiday gift from her parents that helped save her day.

a wedding dress

Anne R.

Something borrowed, something blue, BCAA comes to the rescue

When Anne and her husband’s car engine died on the highway en route to their son’s wedding, there was a moment of panic – ‘oh no, we have the dress!’ Learn how BCAA saves the wedding day.

Alana J's submission photo

Alana O.

Love prevails through an icy situation

When Alana’s vehicle slid on black ice and crashed on the Coquihalla, a proposal was the last thing on her mind. But thanks to the kindness of strangers, helpful tow truck drivers and a quick-thinking (now) fiancé, a love story was born.

RV on open road

Heather B.

A little help when you hit a bump along the way

During a road trip to visit family, our Member Heather B. and her husband experienced the unexpected. They not only received difficult news while on the road, their truck gave them some trouble, too.

friends visiting

The Dixon Family

Jurassic-sized holiday trouble on the road

The Dixons, an entire family of BCAA Members got a taste of the holiday blues when their “Jeep-o-saurus” almost became extinct on Christmas day.

Washington

John M.

Cross-border breakdown

While car trouble can happen anywhere and anytime, there’s added pressure when it happens to us when we’re far away from home. BCAA Member John M. and his wife felt the extra stress when they went for what they thought would be an easy-going road trip to the US.