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Reimbursement for Roadside Assistance

If you received Roadside Assistance from a different provider, you can apply for reimbursement based on your Membership plan.
Please read the following guidelines before completing the reimbursement form below.

  • BCAA Members must pay expenses first and apply to BCAA for reimbursement within 60 days of the incident. 
  • Each reimbursement is counted as a service call for the Membership year.
  • Applicants must be BCAA Members in good standing both at the time of incident and the time of claim.
  • Eligibility applies to BCAA Members who are occupants of the vehicle at the time of breakdown. BCAA Member must be present when the service provider arrives.
  • Members must provide a copy of the applicable receipt(s) in the Member’s name.

Click here for full Terms & Conditions.

Important: After submitting the form below, you will be redirected to a confirmation page that will provide you with an email address to send us a copy of your receipt(s). Please note that we are not able to process reimbursement requests without a copy of your receipt.

Apply for Reimbursement

Your Membership details
If you don’t have an email address, you may check the box below and mail your receipt(s) to:
BCAA 5590 Goring Street, Burnaby, BC V5B 3A3, Attention: Road Assist Reimbursement.
Please be sure to include your Name and Membership number.
Mailing Address
Date of Breakdown
Location of Breakdown
(If street address is not available, include cross street or location description)
If towed, what address was the car towed to?
Type of vehicle - Passenger, including motorcycle
Type of vehicle - Recreational Vehicle or Motor Home
Type of Service
Additional Information