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BCAA Service Locations are closed to walk-in visits. We’re here to serve you online, or by phone 1-888-268-2222 Mon to Sat, 9am-5pm learn more. Emergency Road Service are ready to help you 24x7. For COVID-19 related BCAA Travel Insurance info click here.

At BCAA Auto Service Centres, we’ve adjusted how we serve you to ensure your health and safety during these extraordinary times.

As an essential service, we can only serve you in a way that’s safe for you and our team. Please review the following details carefully so you know what to expect when you visit us:

  • We’re open Monday to Saturday from 9:00am to 5:00pm.
  • When you arrive, please stay in your car and call us (at the phone number on our sign) and one of our team will meet you at your vehicle.
  • Our Member lounge area is closed. Please plan to wait offsite while we work on your vehicle.
  • Please contact us to reschedule your appointment if you’re experiencing any of the following symptoms: fever, cough or difficulty breathing or if you have recently travelled outside the country. Please also call 811 for advice.

We know that this is a time of great uncertainty and concern, not just in BC, but around the world. Thank you for your patience and understanding as we adapt to this evolving situation. We'll keep monitoring closely and we're ready to do everything we can to support British Columbians.

Useful resources

We encourage you to stay informed about the facts surrounding COVID-19 and recommend checking with qualified authorities: