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BCAA Auto Service Centre Warranty

Thank you for choosing BCAA for
all your auto needs.

From the best Roadside Assistance to full Auto Service, you can count on BCAA to provide honest, trusted, expert advice at any BCAA Auto Service Centre location across the province. We provide warranty-approved service, Red Seal Certified Technicians and your satisfaction is guaranteed.

As a BCAA Member, in addition to Member Exclusive Savings on maintenance and repairs, you will receive extra benefits to those included in our BCAA Standard Warranty.



How your warranty works:

Simply put, BCAA guarantees that any new part or service you purchase from a BCAA Auto Service Centre will work as advertised for the duration of the applicable warranty period. Should any part or service fail to meet this standard, we’ll make it right at no additional cost to you. All services provided under your warranty will be honoured at any BCAA Auto Service Centre in accordance with the terms and conditions set out below.


Eligibility Requirements:

  • Warranty coverage only applies to the vehicle and registered owner named on the invoice issued by BCAA for the warrantied part or service
  • To be eligible for warranty coverage, your vehicle must be a privately-owned or leased passenger car, van, light truck or sport utility vehicle that is used exclusively under non-commercial, normal operating conditions. Examples of operating conditions that would void the warranty include: off-roading, racing, motorsports activities, overloading (e.g. towing amounts or weights that exceed the vehicle's towing capacity), and uses that exceed the limits prescribed in the vehicle’s owner’s manual, etc.
  • You must retain and present to your BCAA service technician a copy of the original invoice issued by a BCAA Auto Service Centre for the warrantied parts and services
  • You must pay in full for the parts and labour to which your warranty applies
  • You must bring the vehicle into a BCAA Auto Service Centre to be inspected within the applicable warranty period
  • To enjoy these benefits, you must follow the guidelines and meet the additional eligibility requirements described below

What the warranty excludes coverage for:

  • Any loss, malfunction or damage to a vehicle that has been subject to use beyond normal operating conditions (including off-roading, racing, motorsports activities, or overloading), or the limits prescribed in the vehicle’s owner’s manual
  • Any loss, malfunction or damage caused by a collision or other motor vehicle accident, abuse, theft, vandalism, modifications made by you or a third party, negligence, improper service or maintenance (unless performed at a BCAA Auto Service Centre), any natural disaster (including flooding, freezing, fire, and earthquake damage), defects attributable to the vehicle’s manufacturer, or any failure to keep your vehicle’s motor oil, transmission fluid (including clutch, automatic transmission, transaxle/transfer case and differential fluid) engine coolant, or other operating fluid at the level prescribed by the vehicle’s manufacturer
  • Services performed or parts installed at an alternative repair location after the original work was performed
  • Services performed or parts installed on a commercial use vehicle
  • Any additional exclusions applicable to the part or service purchased

If a mis-alignment is detected within the warranty period (described below), we will realign the vehicle with no additional labour charges.

BCAA Member: Covered for a period of 60 days.
Standard: Covered for a period of 30 days.

Alignment Warranty Exclusions
Warranty coverage does not apply when the misalignment was caused by the installation of steering or suspension components after the original alignment was performed.

You’ll get a 6-year warranty on a new battery, with a free replacement if it fails in the first 3 years and a discounted rate for a replacement if it fails in the final 3 years. A failed battery must be tested by a BCAA Auto Service technician to determine whether the battery is no longer able to hold a charge.

BCAA Member/Standard: 36 months free replacement, and 36 months pro-rated

Battery Warranty Exclusions
Warranty coverage excludes failure resulting from fire, collision, wreckage, improper storage or damage due to abuse, misuse or neglect.

Suspension parts installed at a BCAA Auto Service Centre are covered, however struts are not covered if strut mounts were not replaced at time of purchase on original invoice.

BCAA Member: 24 months or 40,000 km, parts and labour
Standard: 12 months or 20,000 km, parts and labour

Tire warranty is covered by the manufacturer and varies depending on mileage, tire make and model. This includes free flat repairs. Tires should be inspected and rotated every 8,000 – 10,000 km.
To maintain warranty coverage, proper tire care must be maintained, including:

  • Vehicle is properly aligned
  • Tires are operating at the correct inflation pressure as per the vehicle’s owner’s manual

BCAA Member: Receive free tire rotations, flat repairs, inflation check and wheel balancing.

Lifetime warranty coverage against defects in friction materials (brake pads, brake linings) and coverage for 90 days against brake rotor warpage offered under our Standard and BCAA Member warranties.


Basic Brake Package

  • Replacement of disc pads or brake shoes
  • Replacement of drums or rotors
  • Replacement of brake shoe hardware and adjusters
  • Servicing of calipers / sliders

BCAA Member: 24 months or 40,000 km, parts and labour.
Standard: 12 months or 20,000 km, parts and labour.


Complete Brake Repair

  • Replacement of disc pads or brake shoes
  • Replacement of drums or rotors
  • Replacement of brake shoe hardware and adjusters
  • Replacement of calipers and wheel cylinders
  • Brake fluid flush and complete fluid replacement

BCAA Member: 24 months or 40,000 km, parts and labour
Standard: 12 months or 20,000 km, parts and labour

Steering and chassis parts have a limited lifetime warranty against defects in materials or workmanship.

BCAA Member: 24 months or 40,000 km labour
Standard: 12 months or 20,000 km labour

Any part or service that is not listed above will be covered by our mechanical warranty against defects in materials and workmanship.

BCAA Member: 24 months or 40,000 km, parts and labour
Standard: 12 months or 40,000 km, parts and labour

Remedies and Limitation of Liability:

BCAA warrants that any repairs and services, as well as new parts purchased and installed at a BCAA Auto Service Centre, will be and remain free from defects in materials and workmanship for the designated number of months or mileage listed below (i.e. the “warranty period”), whichever occurs first.

If there is a defect in either materials or workmanship within the warranty period, BCAA Auto Service Centre will have the discretion to perform remedial service work to correct the problem at no charge to you, replace the defective warrantied part(s) at BCAA’s expense, or refund the entire charge for the warrantied parts or services less any previous refunds or credits extended to you.

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