Coverage and Croissants: Turning Delays into Dollars

When we booked our travel insurance with BCAA, it felt like a “just in case” purchase, a security blanket for those dreaded worst-case scenarios like medical emergencies abroad. We already had standard coverage through our employer plans, so this was simply a top-up to fill a few gaps. Honestly, we never thought we’d use it.

Fast forward to the end of our whirlwind 18-day European adventure. Everything had gone smoothly until we received an email: our flight home was delayed by 4–5 hours. At first, frustration set in. A delay meant juggling schedules, adjusting transportation and landing later than planned. But then we realized… extra time in Paris? Yes, please! We squeezed in a few more hours to soak up the city’s charm (highly recommend!).

Here’s where BCAA surprised us. Within minutes of that airline email, another message popped into our inbox from BCAA letting us know our family was entitled to $350 for the delay. And just like that, the money was deposited into our account. No forms, no hoops to jump through. Honestly, I can’t even remember clicking “accept.” It was that seamless.

Thanks to BCAA, our last breakfast in Paris was on them, and wow, that coffee and those pastries were unforgettable.

This experience changed how we view travel insurance. It’s not just for catastrophic events; it’s about peace of mind and real value when the unexpected happens. For our future adventures, BCAA will definitely be part of the plan.

Ross