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Reimbursement for Roadside Assistance

If you received Roadside Assistance from a different provider, you can apply for reimbursement based on your Membership plan.
Please read the following guidelines before completing the reimbursement form below.
  • BCAA Members must pay expenses first and apply to BCAA for reimbursement within 60 days of the incident. 
  • Each reimbursement is counted as a service call for the Membership year.
  • Applicants must be BCAA Members in good standing both at the time of incident and the time of claim.
  • Eligibility applies to BCAA Members who are occupants of the vehicle at the time of breakdown. BCAA Member must be present when the service provider arrives.
  • Members must provide a copy of the applicable receipts and invoice(s) in the Member’s name.

Click here for full Terms & Conditions.

Important: After submitting the form below, you will be redirected to a confirmation page that will provide you with an email address to send us a copy of your receipts and invoice(s). Please note that we are not able to process reimbursement requests without a copy of your receipts and invoice.

Apply for Reimbursement

Your Membership Details

Important: Sending your receipts and invoices via email is preferable in order to quickly process your reimbursement. If you would rather mail in your receipts and invoices to BCAA 5590 Goring Street, Burnaby, BC V5B 3A3, Attention: Road Assist Reimbursement, please be advised it may take several more weeks in order receive your reimbursement through this method.

Mailing Address

Important: Please be sure to include your full name and Membership number in your mailed items.

Type of Vehicle - Passenger, Including Motorcycle

Type of Vehicle - Recreational Vehicle

Date of Breakdown

Address or Location of Breakdown

If towed, what address was the car towed to? Please leave blank if you received service onsite without towing.

Additional Information


After you click submit below, please ensure you follow the steps listed on the confirmation page on how to send in your invoice. If these steps are not followed, your reimbursement application will not be successfully submitted.