Changes to BCAA Auto Service in the Okanagan
We have decided to focus on our Kelowna BCAA Auto Service Centre to serve our Members and customers in the Okanagan area. Kelowna, alongside our Lower Mainland and Vancouver Island BCAA Auto Service Centres, will continue to offer a full range of trusted vehicle repair and maintenance services to BCAA Members and customers.
This means we have closed our BCAA Auto Service Centre in Penticton; and sold our Vernon location, to Reach Tire & Auto which will continue to serve the Vernon community starting on June 7th.
It has been our absolute pleasure to care for your vehicles and get you safely back on the road and judging by our customer survey ratings, many of you have been pleased with us too. But unfortunately, over time it has become clear we do not have the volume of business needed to sustain three stores in the Okanagan.
Of course, BCAA is still very much a part of the Penticton and Vernon communities, in person at our Service Locations and offering Membership, Roadside Assistance and the protection of our many insurance products. We will continue to look for more ways that BCAA can add value as well as offer exciting products and services to serve you in the future.
President & CEO, BCAA