The most common calls for BCAA Road Assistance during winter
1. A dead battery.
This is one of the most common problems we’re called on for help but can also be one of the easiest to avoid.
- Get a vehicle winter check-up with an automotive professional you trust. BCAA Auto Service Centre provides a 42-point inspection along with winter maintenance and winter tire change over services.
- If your battery needs a boost or replacement, BCAA Auto Service offers Members contact-free Battery Service wherever your vehicle is parked*.
- Learn more by visiting our top tips for proper car battery care blog.
2. Tires are flat, underinflated or in poor condition.
Your tires are the only things keeping you and your car connected to the road. You want them to be properly inflated and in their best condition to give you better traction.
- Inspect your tires often, especially when the weather fluctuates. Air pressure decreases in cold weather, and tires can become underinflated more often.
- Look out for low tread depth and check for bulges or cracks.
3. Vehicle sliding off the road because they don’t have winter tires, or the tire treads are worn.
If you don’t have tires specifically designed for snow, ice and cold, slippery conditions, your car won’t get you far in the winter months.
- Invest in winter tires that meet BC’s winter tire laws. This is a safe option for all winter conditions, not just snow.
- Don’t mix tires. Having four matching, properly inflated winter tires will give better traction.
- Even winter tires must have enough tread. In BC, winter tires must have a tread depth of at least 3.5 millimetres in order to meet the province’s winter tire laws.
- Visit our BCAA winter tire guide to learn more.
4. Vehicle couldn’t stop in time and slid into something or off the road.
In addition to having proper winter tires, it’s important to adjust your driving to match the conditions.
- Drive at slower speeds and leave more room between you and the car ahead. Speed limits are meant for ideal road conditions.
- Give yourself extra time to get to your destination. This helps prevent the temptation to drive too fast.
5. Vehicle stuck on a hill, unplowed street, un-shovelled driveway or in a busy parking lot.
We see these incidents a lot! After finding out how drivers get into these circumstances, here are ways to avoid these unsafe situations.
- Shovel your driveway each time it snows. This helps prevent ice from forming and building up.
- Come up with a different route that keeps you on main roads. Hills (even those with small inclines), congested streets, intersections with no left-turning light and narrow streets are even more challenging during winter.
- Understand your winter driving skills and what your vehicle is capable of doing. Think about other safe options rather than just ‘going for it’, such as turning around to go another way, waiting until the problem has cleared or pulling over to park and leave your car.
- Understand winter road conditions. Streets and hills are slippery overall, side streets are narrower due to plowed snow along the curb, driving through deep water can damage your car, and parking lots will be more difficult to maneuver within.
Know when not to drive
When conditions get bad, consider staying indoors. If you do have the leave the house:
- Check weather and road reports before you leave. Don’t drive if the weather is bad or wait until the weather and road conditions improve.
- Take precautions before you drive: Clear snow and ice from the roof of your car, windows and lights. Defog all windows before you head out.
- Always carry winter driving emergency items in your car. Having some simple winter driving tools can come in handy to get you out of a minor situation or in case you become stranded and need to wait for help.
- Understand your winter driving skills and comfort level. If you don’t feel comfortable behind the wheel, don’t risk it. Plan for other transportation such as transit, professional drivers like taxis or ride with a more experienced driver that you know.
If you find yourself in a situation where you require roadside assistance, contact us using our BCAA Mobile app to make a fast request, or in one of the other following ways:
- Call us at 1.888.268.2222 (1.888.268.BCAA)
- Dial *222 on your cellular phone
- Visit bcaa.com and click NEED ROADSIDE ASSISTANCE button
No matter what comes your way, BCAA is only a click or call away to help keep you moving. Not a Member yet? Become a Member today at bcaa.com, starting at less than $7 per month.*BCAA Battery Service availability varies depending on vehicle make and model, and is limited to service areas as outlined at bcaa.com/batteryservice.