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Canada Post is experiencing a labour disruption that will delay your mail. Check your policy renewal dates and make payments at bcaa.com/myaccount or contact us.

Do business with us when and how you want

Use BCAA’s online sites to save time, save money and get things done around the clock. You can easily learn about (and manage your) BCAA products, plans and account details by visiting bcaa.com and My Account.


Use bcaa.com to:

Buy or renew BCAA Membership and Insurance online anytime
  • Morning, noon or night, you can purchase or renew BCAA Membership and Insurance policies at any time you want, 24/7, 365 days a year. Plus, you can save up to 20% as a BCAA Member on BCAA Insurance.
  • If your vehicle breaks down, BCAA Members can use bcaa.com to request roadside assistance 24-hours a day. It's quick and easy. All you need is your BCAA Membership number and postal code to start a request. 

Renew your ICBC policy online
  • BCAA drivers with eligible ICBC policies can use our Online Renewal Tool to save time from having to call in and face lengthy wait times.

Start an insurance claim

Get the BCAA app
  • Download the BCAA app to access your virtual BCAA Membership, request roadside assistance with a simple tap, and find savings wherever you go from some of your favourite brands.

Get answers
  • Find answers to common questions at bcaa.com/FAQ.
  • If you need help during business hours, you can use live chat (found in the bottom right corner of each page of bcaa.com) to get help and talk with an expert.

Use My Account to:

Manage your BCAA Membership
  • Update your payment information, Membership details or even register for Kids Go Free online anytime.

Access your BCAA Insurance policy documents
  • Find saved quotes and policy documents in My Account for most BCAA Insurance products.

Update your payment information
  • Update your payment information to ensure uninterrupted coverage on your BCAA Insurance products and to access exclusive Member discounts with your BCAA Membership.

To create a My Account, you just need your email address, your BCAA Membership number, the year you became a Member (you’ll find it on your BCAA Membership card and your annual Membership statement), plus the postal code that’s on your billing statement. Get started now at bcaa.com/signup.