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We are currently experiencing very high call volumes. Please use bcaa.com for faster service including making a purchase, renewing, or requesting roadside assistance.

Do business with us when and how you want

Use BCAA’s online sites to save time, save money, and get things done around the clock. You can easily learn about (and manage your) BCAA products, plans, and account details by visiting bcaa.com and My Account.


Use bcaa.com to:

Buy or renew online anytime

Renew your ICBC policy online

Start an insurance claim

Get answers

  • Find answers to common questions at bcaa.com/FAQ.
  • If you need help during business hours, you can use live chat (found in the bottom right corner of each page of bcaa.com) to get help and talk with an expert.

Use My Account to:

Access your policy documents

  • Find saved quotes and policy documents in My Account for most of our insurance products.

Manage your BCAA Membership

  • Update your payment information, Membership details or even register for Kids Go Free online anytime.

Update your automatic renewal payments

To sign into My Account, you just need your email address, BCAA Membership number, the year you became a Member (you’ll find it on your BCAA Membership card and your annual Membership statement), plus your postal code that’s on your billing statement. Get started now at bcaa.com/login.