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We’re here to help you online or by phone at 1.888.268.2222, Mon – Fri 8 am – 6 pm, Sat 9 am – 5 pm. Service locations are open for pre-booked appointments & we ask everyone to wear a mask. Learn more about our COVID-19 safety measures.

Manage Membership

Lost Membership Card?

You have options when it comes to replacing your lost or damaged BCAA Membership card. 

The quickest way is to download your digital BCAA Membership Card to your digital wallet*

What is a digital card?
A digital membership card can be conveniently downloaded to your smartphone. It provides detail on your BCAA Membership and other important details about your BCAA account.

Don't worry about losing your Membership card ever again!

If you'd like a physical card, please see the information about requesting a replacement card below.
BCAA Account

By logging into your BCAA My Account, you can instantly access your digital BCAA Membership card by direct download or by sending it to yourself and/or to your Associate(s) Member(s) via SMS.

GO TO BCAA ACCOUNT
BCAA Mobile App

Easily access your digital BCAA Membership card via the app and download it to your iOS or Android device's digital wallet. You can also request BCAA Roadside Assistance, locate rewards partners and more.

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*As not all Reward Partners may be able to accept the digital BCAA Membership card at this time, it's a good idea to keep your physical card with you just in case.

Alternatively, you can also request a replacement card

A replacement card can be obtained by logging into My Account, connecting to a live agent via our Click-to-Chat. , or by calling 1.888.268.2222

Available Monday-Friday 8:00 a.m. to 6:00 p.m. and Saturday 9:00 a.m. to 5:00 p.m.

The physical card will be mailed directly to your home in 7-10 business days from request.