Protection for the things that mean everything
Coverage for the unexpected
Shape your policy and coverage to fit your needs and your budget.
Here’s what we don’t cover
This list is a summary, not the full policy. For complete details on conditions, limits and exclusions, read the full policy wording here.
Some decisions are easier in person
You can do all of this online. You can also sit across from someone and ask as many questions as you need to. We have 29 BCAA Service Locations across the province, including Surrey, Abbotsford, Delta and Richmond. Book an appointment or walk in anytime during our opening hours. Our advisors will help you create a policy and explain your coverage in simple language, plus interpreters are available on demand.
Why choose BCAA?
FAQs
Our basic protection plans start as low as $20/month.
In BC, if you obtain a mortgage to purchase a property, your lender may require proof of an adequate home insurance policy on that property. As a renter, insurance is not compulsory but a landlord can make it a requirement of your lease, as their home insurance policy will not protect you or your belongings.
Your policy will cover you, your spouse or partner, and any children who live with you. Please do not add roommates, landlords, or mortgagees. BCAA strongly recommends roommates purchase separate policies due to complications that may arise from changes to living situations, losses, claims and payments.
No, we offer online bank transfer, in addition to credit card withdrawals as a payment method, or you can pay by credit or debit in-person at your local Service Location.
- Details about the building you live in (e.g. year built, heating source and safety/security alarms), plus, construction and maintenance details if you're a homeowner.
- Your home insurance claims history, including from policies you've held outside of Canada - if you have any. Your previous provider(s) should be able to provide you with a summary.
- Your Membership number if you're a BCAA Member - Members save up to 20%.
- Your most recent permanent address in Canada, if you've lived here before.
We have monthly and annual payment plans available. You can select how you’d prefer to pay when you buy online or with an advisor.
If you’re moving to another address within BC, please contact us by phone by calling 1.888.268.2222 or visit a Service Location to discuss your options.
Yes. BCAA Renters Insurance generally covers your personal belongings even when they’re away from home, such as items stolen while you’re travelling or stored temporarily elsewhere. Coverage is subject to policy limits and special item limits, so it’s a good idea to review your policy wording or talk to an advisor if you have high‑value items.
Everything you brought here, and everything you've bought since
*From 2021 to 2025, BCAA paid out over 95% of home insurance claims related to fire, water, weather and theft. Past performance is not a guarantee of future results.
**Based on an online survey conducted by BCAA from October 1, 2024, to March 13, 2025 of BCAA Home Insurance customers who purchased the product at a BCAA Service Location or over the phone. 10.5% of recipients responded, with 97% reporting satisfaction with the service received from a BCAA Insurance Agency representative. Results reflect respondent opinions and may not represent all customers.