Report to BCAA Members

Your Board of Directors stewards our organization to create more and lasting benefits for Members. I am pleased to report out to you, our Members, on BCAA’s 2021 fiscal year, which ended September 30, 2021.

The past year was again dominated by the global COVID-19 pandemic and extraordinary weather events. BCAA steered through rapidly changing times, adjusting its operations to deliver essential services safely to our Members, customers and communities while meeting key business targets and continuing with priority investments for the future. 

The Board remains confident that the organization’s strategy, clear purpose, and leadership team remain effective to manage and grow our business through current and future challenges.

As we wrap up a second pandemic year, it’s astonishing to look back on not only how we navigated through the impacts of COVID-19, but also faced other challenges for our province and our organization as we continue to serve you through extraordinary times. It was a year that perhaps felt a lot longer for many of us, but here at BCAA we kept at it, surpassing key business goals and growing, by staying true to who we are and our purpose to move British Columbia forward.