Report to BCAA Members

I am pleased to report out to our Members on BCAA’s 2018 fiscal year. The mandate of BCAA’s Board of Directors is to steward our organization and create more and lasting benefits for our Members. We are in a rapidly changing world with a variety of challenges for our organization. Nevertheless, in 2018 against this backdrop, BCAA retained its strong position providing an ever-growing number of quality services that made a significant positive impact in the lives of our Members and BC’s communities. Your Board is confident that BCAA is in a strong position with an effective strategy to address continuing challenges and to meet and anticipate the evolving needs of you—our Members.

This past year, BCAA has continued to grow – welcoming more Members, finding new ways to serve you and to be there when you need us. We’ve continued to re-invest in our business, with a focus on innovation, to help ensure we’re here for British Columbians for many years to come.