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Going the extra mile for our Members everyday.

At BCAA, we have countless stories of how our team has gone the extra mile or our Members. From helping at the roadside to taking the stress out of insurance claims, we're there for our Members when they need us the most.

To learn more about how you can share your #BCAASavestheDay story and be entered for a chance to win 1 of 3 Nest Smart Home packages*, see the contest rules here.

Jack of All Trades

When a man was pinned underneath a vehicle Aneil jumped into action, lifting the car so the man could get help.  READ THE FULL STORY
Water worries

It's a stressful day when your 4-year-old decides it would be fun to clog a running sink and cause a big flood. Luckly BCAA is just a call away.

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No VIN, No Problem

A rusted out vintage car with no ownership documents, doesn’t have to be a non-starter. Enter BCAA team Member, Ryan with Insurance miracles.

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Roadside cat rescue

Removing a seat from a car, rescuing a cat and avoiding its razor sharp claws are all in a days work for a BCAA Roadside Assist Fleet Technician.

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Member Stories

car in ditch

John O.

When hydroplaning happens

BCAA Member John’s story had us all saying “whoa” and is a good reminder for all of us to get ready for fall and winter weather driving.

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Ice cream, a locked car, and a ferry

Read Marjorie’s story about how a hot summer day went from enjoying ice cream at a ferry terminal to a locked car and just making the ferry sailing thanks to the quick response from BCAA!

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Taking the time to care and explain

Read Teresa’s story about how the caring and patient staff at a BCAA Service Location turned her stressful day around by taking the time to explain everything so she can feel confident in her purchase.

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Going "above and beyond all expectations"

Read Lorraine's story about how her unexpected and stressful water damage experience got resolved above and beyond all her expectations - all thanks to a dedicated team of BCAA employees.

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*NO PURCHASE NECESSARY TO ENTER OR WIN. There is a total of three (3) Nest Smart Home Prizes available to be won consisting of: a Nest Smoke Alarm and a Nest E Thermostat (total approximate value $400 each). To be eligible, all entries must be received by British Columbia Automobile Association no later than the close of business on March 15, 2019. Winner must answer a skill testing question. Open to residents of British Columbia who are at least nineteen years old. Odds of winning depend on the total number of eligible entries received. For more information, visit our Contest Rules